FedEx’s ZapMail Service: Failure to Foresee

Innovation is Not Without Risk One of the defining characteristics of great leaders is their knack for seeing into the future. Innovation is not without risk. There are plenty examples of failures at companies. However, on the other side of the coin, if you’re too cautious and too late—all you have is a dinosaur business. […]

Costco’s Winning Business Model Strategy

Costco has built a devoted foundation of customers with low prices and workers with high wages. The discount warehouse services industry is highly competitive. There are several warehouse operators across the United States and Canada that offer similar merchandise quality, selection, and price. At the end of financial year 2015, Costco managed 480 membership warehouse […]

Why is Costco so Successful

Costco established the warehouse club retail business model, which relies on bargaining power, a no-frills shopping atmosphere, supply-chain efficiencies, and customer-friendly typical markups on branded products. Now, Costco is transforming its no-fuss wholesale business into a global brand. Membership Fees Costco has become a significant shopping destination for consumers across all income levels, as well […]

Southwest Airlines’ Brilliant Marketing

More than anything, Southwest Airlines deserves credit for its exceptional marketing strategy. For decades, Southwest Airlines has convinced American consumers that it have the lowest fares, which is hardly ever the case. Southwest’s average fares have outpaced the industry by 12% since 2009. Nevertheless, I hear repeatedly “I need a cheap last minute ticket; I […]

Creating a Winning Corporate Strategy: Jack Welch’s 5 Key Strategy Questions

During his adored tenure as Chairman and CEO of General Electric, Jack Welch created a strategy development framework that was implemented across the vast organization. managers across General Electric used the winning corporate strategy model to gauge their businesses and make decisions about where to go next. Jack Welch advocated that strategy is not something […]

Strategic Success in Joint Venture Management

A joint venture represents the prospect of two businesses that believe that they can collaborate to accomplish marketplace goals that neither could achieve single-handedly. Joint venture partnerships are essential to how multinational companies can best achieve their global business objectives and improve top-line and bottom-line growths. Alliances and joint ventures provide many benefits, including filling […]

Management Guru Tom Peters on Benchmarking

To grow, companies need to escape of the vicious cycle of competitive benchmarking, replication, imitation that’s so much in vogue today. A company cannot simply be remarkable by following some other remarkable business. Here is a classic video of Management Guru Tom Peters discussing the pointless exercise of benchmarking: I hate Benchmarking! Benchmarking is Stupid! […]

Did you know that AOL Missed an Opportunity to Acquire 20% Stake in Amazon.com?

Opportunity knocks but once. Opportunity offers no benefit to a business that is not prepared to see it, seize it, and use it to gain competitive advantage and financial success. Few companies have shunned more long-term opportunities in the pursuit of myopic strategies than AOL as illustrated by it’s failure to acquire a 20% stake […]

The Worst Business Decision Ever (Hint: Xerox)

What crosses your mind when you think of an archetype of failing to recognize enormous business opportunities and renouncing innovations? Xerox PARC, now an independent but wholly-owned subsidiary of Xerox, is celebrated for its pioneering technology inventions. It produced the first computer to use the desktop metaphor and mouse-driven graphical user interface (GUI) to let […]