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Participative Leadership to Reduce Resistance to Change

Participative Leadership to Reduce Resistance to Change Resistance to change is observed by many as their biggest problem today. Why? Because change is constant, and yet most people get stuck. People resist changes done to them, but they develop a sense of ownership on the ideas they generate. So, I share a simple approach to reducing resistance to change by generating participative involvement and team support for new initiatives. Many teams and organizations tend to operate like the team below:

  • The person in front symbolizes leadership or management—anyone focused forward. Leaders get insulated by their rope to the bumps and thumps of many realities of the journey. They work hard to pull the organization ahead. Their intentions are positive.
  • The people in back represent frontline employees and supervisors who can’t see far ahead and feel every bump in the road. They push but have to trust the leadership to steer. They have no “big picture” of where they (or the wagon) are headed, but do what is expected of them. They lack perception and vision. Intentions are positive.
  • The body of the wagon is well made and sturdy, much like the basic core of any organization. It will do the job for which it was designed. Its nature makes changing direction quite difficult, but it works like it always has. We find that identifying and celebrating early adopters of the behaviors a company wants to instill can create positive infectivity.
  • The Square Wheels represent the traditions, the way things have always been done, systems and techniques to respond to quality and service initiatives, or other relevant issues to the group. They may also represent interdepartmental conflicts. They increase costs of doing business and are inefficient and ineffective.
  • The Round Wheels represent new ideas for innovation or improvement, coming from within the organization. Top management makes public the factors on which it will judge the team’s performance and how that evaluation fits into the company’s regular appraisal process.
  • Customers generally ride on the wagon, being aware of the thumps and bumps of the journey forward but often unaware of the specific causes. Often, they encounter policies and procedures that are not customer oriented. Occasionally, they may feel like they are under the wheels!

Companies make the mistake of worrying mostly about the time it will take to implement change programs. They assume that the longer an proposal carries on, the more likely it is to fail.

Nothing Happens Without a Readiness to Change

Nothing Happens Without a Readiness to Change A great deal has been said about middle managers who want to block change. We find that most middle managers are prepared to support change efforts even if doing so involves additional work and uncertainty and puts their jobs at risk.

On the whole, the visions about the journey forward are difficult to communicate effectively to everyone, and changing direction is hard. Yet continued motivation is necessary to keep pushing forward, and people must trust the leadership to lead the way. After approaching for a long time, however, people in the back may lose interest in where the organization is going or needs to go and become resigned to the Square Wheels. The organization crashes along, and most know it. In the process, we exposed a provocative lens and language to help change managers better understand their mission and methods. When I share this illustration with people, I hear such comments as:

  • Communication between pullers and pushers is difficult. The process of exploring one’s communication styles, behavior and fundamental aims in life is a overwhelming task for most people.
  • Shared vision is crucial. It is very interesting to observe that the essential role of a leader when progressing a shared vision is one of unselfish motives.
  • It’s difficult to change direction. It suggests that the configuration established by cooperation is an effective way to accomplish our goals on a fast-paced world.
  • Teamwork, trust, motivation, and collaboration are needed. Leaders can help people throughout the organization expound systemic comprehensions.
  • Measuring progress is part of individual and team motivation. Progress that is observable tends to be explicit, teachable, autonomous, attachable, it also easy for challengers to reproduce.
  • Issues of cost, productivity and quality are always present. A shared vision is fundamental on the productivity of any business where a leader has so many individuals and groups to attend to in a transparent and selfless manner.
  • Progress is generally not about people—it is about systems and processes. Every organization creates and uses this information. The dispute is that few seem to essentially learn how to manage it, apply it, mature through it and use it successfully.
  • Poor systems are like bumps that demotivate those trying to move ahead. On the other hand, when regarded in systems terms immediate improvements often comprise very substantial long-term costs.
  • Ideas for improvement always exist already within the wagon. Those actions comforted employees that the organization would challenge the layoffs in a professional and humanitarian fashion.

Another reality is that the round wheels of today become the square wheels of tomorrow. Improvement is about continuous improvement, since change is a continuous event—you can’t complete a change initiative.

Probability of Leadership Change Management

Probability of Leadership Change Management There are four things that successful change leaders do well. The probability of change is related to four factors:

  1. The current level of discomfort with the way things are now. This is all about people feeling that things could be different. If they are not satisfied, they are likely to change. If something gets acknowledged as a Square Wheel and not working properly, a Round Wheel possibility likely exists for making an improvement.
  2. The attractiveness of the vision of the future. This one is all about motivation and teamwork. The view from the front of the wagon is different than the view from the back; and apprehending goals and expectations will reduce resistance to change. If the vision is engaging, it is attracting. Making the vision more attractive is straightforward.
  3. The person’s or group’s previous success with change. If the last time people tried to change they felt successful and rewarded, they will repeat the behavior. What gets rewarded gets repeated. But if the most recent attempt was met with criticism and negative comments, they likely won’t be interested in trying again. The same thing happens with team-based initiatives.
  4. The peer or workgroup support for the change. Obviously, if others are supportive, it puts positive peer pressure on an individual to change. But, sadly, most organizations have a tendency to add “mud” to the journey of most teams, bogging things down and making progress even harder for teams struggling forward. The mud can be the bureaucracy, politics, measurement systems that don’t support the goals and expectations—any form of glop that hampers people and clogs systems.

Successful change leaders embrace these tensions even though they make the challenge more complex. This meant nothing short of building new organizational capabilities based upon collaboration and client-first thinking, which not only meant developing new systems and processes but building a collective mindset that would make aspiring to being a one-company culture a reality.

Enlisting People in Change Initiatives

Enlisting People in Change Initiatives So what do we do? Well, let me suggest a couple of simple scenarios.

The first idea is this: Get out of the ditch and get up on the road. This is simpler than you might think. I ask people what things get in the way of making progress, let them brainstorm, perhaps even vent a little, then I ask if there are any incomparable Mud Managers out there. This reframe causes people to consider what others in the workplace are already doing differently and what underlies high performance in an environment where there are two feet of ditch for every foot of road. Invariably, people can generate ideas that are already proven to work. It is not about inventing new ways of doing things as much as it is about identifying ideas and then doing something differently. This increased managers’ understanding of business conditions and boosted employee engagement—and sales rose.

Where you can go from here is a bit surprising: Roll your wagon backwards! Because you have begun to generate a little partner support, you increase the likelihood of change. Now, you should work with the group to generate a list of possible Square Wheels—things that work but that do not work smoothly.

After playing with these themes and asking about “mud,” generate a list of possible issues to address: things that do not work smoothly. Set the stage for some possibility thinking. Get a long list, but resist the tendency to straightaway start fixing things. A week or so later, select one of the Square Wheels and generate some possible Round Wheels to try.

The Hard Aspects of Change Management

The Hard Aspects of Change Management Let your team do the thinking—you focus on maintaining the focus. Paint a picture of what will be different if a few Round Wheels are implemented. You are creating some uneasiness with the way things are now as people discuss the things that can be improved and suggest ideas that they could try to make things work more smoothly. Corporations will always require a hierarchy, but peer role models can successfully lead projects within a change initiative.

You create a higher likelihood of change because people become less comfortable with the way things are and create an alternative shared vision of the future. They build on some feelings of previous success and they work together, as a group, to make things better. Celebrating the reversal of a relapse can help desired behaviors regain momentum.

Participative leadership can reduce opposition to change. Managing change is tough, but part of the problem is that there is little agreement on what factors most influence transformation initiatives. Visionary leadership is often vital for change projects, but not always.

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Posted in Management and Leadership

The Art of Enjoying the Blessings of Life

The Gift of Life

The Art of Enjoying the Blessings of Life There is an art in enjoying the blessings of life, and unless we master it, we court disaster. It is a simple art. It consists in realizing that everything we are and everything we have is a gift, ultimately from the Creator and that every day of our lives the gift is renewed to us. This realization will deepen our joy in possession and it will lighten our grief in deprivation.

In assessing my own condition, I am often tempted to be dissatisfied. My mind wanders towards what I lack. Moreover, if I contrast my poverty with somebody else’s affluence, I am tempted to rebel against my destiny.

However, my mind is set at peace when I suddenly remember that whatever I have is not, in a final sense, of my own making. Nor is it mine by any right. For what did I bring with me into the world that is my home? I came into it utterly helpless. Moreover, the goals towards which I have grown and everything, which has been placed in my hands, to have and to cherish, is a gift given me freely, graciously. It was given in love, a love that I could not really earn and for which I can offer little in return. In addition, when I become aware of this, I find a new contentment.

This awareness of my blessings, and of their source, prepares me also for their inevitable surrender. Either for I know that the things I cherish will not last or that if they do, I, being mortal, will not always is here to enjoy them. A final separation awaits every relationship, no matter how tender. Someday I shall have to drop every object to which my hands now cling.

Enjoy the Roses, Taste of Their Beauty, Delight in Their Fragrance

These thoughts sadden me, but I can bear them more readily when I remember that the measure of my loss is also the measure of my privilege. Shall I rebel because my roses last so brief a time? Shall I grieve when none blossom in my garden? No! I must rather give thanks for those days I was privileged to enjoy roses, to taste of their beauty and their fragrance.

Each day of my life, my blessings are given to me anew. For the gift given me and for whatever time I am privileged to keep it, I am grateful. In addition, when I am asked to surrender my gift, I shall still know that I was richly blessed. Moreover, I shall say, “Praised be Thou, O Lord my God, that Thou didst grant me the privilege to know the gift of life.” This blessing has value: it discourages surrender and fuels religious zeal.

People have to confront regrets. Becoming matured means learning to admit what you cannot change, facing dissonant sorrows, and learning to love life as it truly happens, not as you would have it happen. When somebody attaches unkindness to unfavorable judgment, she is angry. Angry people need to criticize as an outlet for their anger. That is why you must resist unkind criticism. Unkind criticism is never part of a meaningful criticism of you. Its intent is not to teach or to help, its purpose is to penalize. Life is not supposed to be an all or nothing combat between miserableness and blissfulness.

Everyone Needs Positive Role Models: A Good Reputation Inspires Others

Good Reputation Inspires Others We know that before the Bank of New England went under, a lot of business firms withdrew their money and put them in other banks. In the meantime, recollecting that nothing was ever yet done which someone was not the first to do, and that all good things that exist are the fruits of originality, let them be humble enough to believe that there is something still left for it to attain. Reassure them that they are more in need of originality, the less they are conscious of the neediness. American designer and engineer William S. Cobb writes about emptiness is not what you expect in The Game of Go,

Emptiness refers to the absence of something that, for some reason, one expects to find—as when we say a glass, normally used to hold liquids, is empty even though it is full of air. The point is not that there is nothing there at all, but rather that what is there differs from your expectations.

All who want happiness want to eradicate distress? Life is not supposed to be a conflict at all. In addition, when it comes to happiness, well, sometimes life is just all right; sometimes it is well heeled, sometimes wonderful, sometimes tedious, sometimes unpleasant. When your day is not perfect, it is not a failure or a frightening loss. It is just another day. By this system, men lie much cooler, and it is more accordant in every respect, as well as healthier.

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Posted in Philosophy and Wisdom

How to Build Trust in a New Job

How to Build Trust in a New Job

Many leaders in transition often do things that damage their career success. Leaders are most vulnerable during this time because they are developing new relationships, trying to affect change, and feeling pressure to meet the high expectations of others.

To put these principles into action, leaders need a six-point agenda:

  • Get an early start. Before starting a new position, learn about the company’s history, culture, strategy, competitors, and learn the names and responsibilities of colleagues.
  • Meet and greet. Meet as many people as possible, especially the informal leaders or influencers. Tools such as email, voice mail, or the company newsletter are helpful, but should not replace face-to-face meetings. Many leaders get too caught up in pleasing the boss, or in solving problems, at the expense of those who will execute the changes. Making time to listen to even the most disgruntled employees will pay off in more trust and connection.
  • Learn the critical success factors. Identify areas where the most impact or improvement can be made. Focus on one or two, ask a lot of questions, get input from key opinion-makers, and when make recommendations, back them up. Also learn what is going well, and how to leverage those areas by building continuity from the old to the new.

Learn the critical success factors.

  • Set clear priorities. At the start of any new role, you need to decipher what is important, and what is not. And then constantly reassess the message. In developing your top priorities and vision, you will gain a dear focus, demonstrate credibility, and establish a clear cause for people below to rally behind. Make sure to involve key people, as they will offer more support for what they helped create.
  • Secure early wins. During the first 100 days, a leader wants people to feel that something is different, something good is happening. Celebrate some early successes to gain the confidence of followers. To secure early wins, first identify problems that can be tackled and solved quickly, and whose solutions will yield highly visible results. These few small wins will also demonstrate competence and consistency that provides the trust for larger initiatives.
  • Plant seeds for the future. The momentum that began with small wins must be leveraged to support your longer-range vision of the future. Small change is easy, but transformational change will require coalitions of support. By including a few key individuals in your planning, you will build “referent trust” that will cascade to a broader audience as you move forward.

Sure distrust is high, leaders need to build trust early in their tenure.

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Posted in Education and Career

Knowledge is Never Really Acquired

A portrait statue of Socrates The famous statement, “All I know is that I do not know,” is attributed-questionably, according to some scholars-to the ancient Greek philosopher Socrates (c. 470-399 BCE), based on two dialogues written by his disciple Plato (c. 424-c. 348 BCE).

In The Republic (c. 360 BCE), Socrates concludes a discussion with Thrasymachus on “justice” by saying, “the result of the discussion, as far as I’m concerned, is that I know nothing, for when I don’t know what justice is, I’ll hardly know whether it is a kind of virtue or not, or whether a person who has it is happy or unhappy.”

In The Apology (399 BCE), Socrates says of a well-respected politician that “he knows nothing, and thinks that he knows; I neither know nor think that I know.” The resulting slogan was adopted by later thinkers and incorporated into the tradition that became known as “Academic Skepticism.” Rather than believing that it is impossible to know anything, Academic Skeptics actually claim only that we can know very little about reality—namely, truths of logic and mathematics. This contrasts with Pyrrhonian skepticism, which involves an attitude of doubting every positive judgment, including logic and mathematics.

A serious problem with Socrates’s statements is that he seems committed to an incoherent position. If he truly does not know anything, then it is false that he knows that; but if he does know he does not know anything, then it is false that he does not know anything. Thus, the claim “I know that I do not know” is self-defeating (resulting in the statement also being known as the Socratic paradox). In response, many scholars argue that this is an uncharitable reading of Plato. They contend that Socrates’s claims are expressed in a particular context, referring only to specific concepts and not to knowledge generally (“Justice” in The Republic, and “beauty” and “goodness” in The Apology).

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Posted in Education and Career Philosophy and Wisdom

How to Create a Personal Leadership Brand

How to Create a Personal Leadership Brand The pressures of work are constant. In a world of discombobulated messaging, you can communicate with more impact and integrity by engendering a personal leadership brand. Personal branding can increment mindshare among audiences as much as branding for products can increment market share.

What rate of return do your speeches, interviews, and visits with customers and partners generate? What impact do these efforts have on your bottom line? A high Return on Communication means that with every interaction, you meet one or more strategic objectives, deliver clear messages that people understand and remember, and enhance your brand and the company’s brand. Executive branding ensures that the time and money you spend on communication translate into desired business outcomes.

Senior executives often communicate without making much of an impression. Either they don’t say anything memorable, or they are remembered for all the wrong reasons-a bad media quote, poor slides, annoying body language. Worst case: their communication is mistrusted and misinterpreted, achieving exactly the opposite of what they intend. High turnover rates and a paucity of effective leaders suggest either that there’s no correlation between studying leadership and leading or that the scientific approach could benefit from a bit more art.

Personal Branding Building a brand is about creating value for other people. The business reasons for executive branding are pellucid: the CEO’s reputation accounts for about a moiety of the reputation of the company; the CEO’s personal brand impacts employee allegiance and resilience; and a brand is the premium that shareholders are disposed to pay for the stock or the product. No bellwether can leave to chance the way that he or she is perceived.

While many leaders know how to brand companies and products, few know how to brand themselves. Why go to the trouble? Let’s look at what personal branding can do for you:

  • Differentiation: A personal brand differentiates you from others, enabling you to stand out and be memorable.
  • Consistency: A personal brand ensures that you are consistent-reliably the same in situations, which creates trust. People know what to expect of you, and you communicate from the same platform, whether announcing good news or bad news.
  • Clarity: When you have a brand, you stand for something. Your brand leverages the power of clear non-verbal messages, and helps determine the verbal messages you want to convey.
  • Authenticity: Personal branding allows you to speak with authenticity. Your brand communicates who you are. When leaders speak with sincerity, they are much more persuasive than when they speak the party line.

There’s been an increased interest in leadership presence over the last few years, perhaps because simply being present has become one of the chief executive obstacles in our highly distracting 24/7 culture. The spread of highly injuctively authorizing, even invasive, technologies is no doubt partly to inculpate. But many organizational cultures have in effect become toxic, which is a designator of pristinely human failure. If we can’t muster up the presence of mind to recognize this state of affairs, we have little chance of learning better leadership.

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Posted in Education and Career Philosophy and Wisdom

The E-Learning Revolution

10 Advantages of e-Learning

Executives face the challenge of recognizing when and where change is coming and how it will affect their business. The knowledge of employees represents a competitive edge that most companies neglect. Only those who have not succeeded know the secret of success in life.

'Guide to e-Learning' by Michael Allen (ISBN 1119046327) Today, the emerging juggernaut of corporate training and learning is e-learning. E-learning represents a wide range of activities and technologies, including distance education, computer-based training, and web-based training. E-Learning represents the integration of multimedia, instructor-led, and real-time training—all in a collaborative environment.

Today, corporations have three basic concerns: hiring, training, and retention of intellectual capital. It’s difficult to train and retain knowledge workers who are now “free agents” and job hoppers. What they offer is portable knowledge. E-learning offers a simple, long-term solution.

10 Advantages of e-Learning

E-learning is the fastest-growing segment of the training market. Web-based training revenue is projected to reach $32 billion by 2025. I believe e-Learning offers 10 major advantages.

  1. Real-time learning and application of critical knowledge. E-learning is immediate and up-to-date. No comparisons or analogies are possible in this causeless state.
  2. Learner-centric training. E-learning changes the focus of training from instructor to learner. It is tailored to the learner’s responsibilities and capabilities, creating relevant applications.
  3. Attract, train and retain. The number one reason for loss of key employees is that they feel their company has not invested sufficient resources for their professional development.
  4. Personalized training. An effective e-learning system learns about its users and tailors its offerings to their learning style, job requirements, career goals, current knowledge, and preferences.
  5. The E-Learning Revolution Ownership. E-learning empowers people to manage their own learning and development plans. Ownership of learning is crucial for individual growth and retention of employees. Many governments feel that, like the phone network, the Internet should be administered under a multilateral treaty.
  6. Simulation. We learn by doing. E-learning is an innovative way of simulating each learning experience with content provided by top professionals.
  7. Collaboration. This is done through either joint problem-solving or the sharing of ideas and experience among study groups and chat rooms. Collaboration is the path to effective learning and innovative processes.
  8. Anytime and anywhere. Training in a virtual information classroom is now possible anytime, anywhere. And those people are rough people.
  9. Cost effective. Costs can be applied to each learner, and results measured against costs. And, e-learning is less intrusive to daily work duties, saving time and money through less interruption of employees regularly scheduled duties.
  10. Quantifiable. E-learning can be effectively measured in terms of knowledge gain and retention. With e-learning, corporations can track progress, report results, and specify additional subject matter. This is where ROI will be recognized by the employer and employee.

'There is Always Something to Do' by Peter Cundill (ISBN 0773535373) E-learning enables corporations to manage the tasks of hiring, training, and retaining new knowledge workers. This year over 70 million people will receive training and education on the Internet. Soon, training for virtually every job will be available over the Internet. Speed, connectivity, and intangible value have made e-Learning the choice for creating a competitive advantage.

People who can learn from other people’s experiences have a leg up. Most people just learn from their own experiences. As the Canadian value-investor Peter Cundill is quoted in There’s Always Something to Do, “Curiosity is the engine of civilization. If I were to elaborate it would be to say read, read, read, and don’t forget to talk to people, really talk, listening with attention and having conversations, on whatever topic, that are an exchange of thoughts. Keep the reading broad, beyond just the professional. This helps to develop one’s sense of perspective in all matters.”

Success in today’s dynamic world is based less on how much you know than on how quickly you can learn. Be open-minded about e-learning. People often muddle up being open-minded with not having a unyielding position. If truth be told, having firm convictions, anchored in criteria we have decided are important to us, is virtually a prerequisite of being open-minded. Being open-minded means listening carefully and deferentially to the position of another.

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Posted in Education and Career

Poorly Fitting Shoes Can Lead to Very Painful Feet

Numerous foot problems, counting hammertoes, blisters, bunions, corns and calluses, heel spurs, claw and mallet toes, ingrown toenails, toenail fungus, and athlete’s foot, can advance due to negligence, ill-fitting shoes, and simple wear and tear.

Age and weight may add to your discomfort, but in many cases, poorly fitting shoes can be the perpetrator. Your health care provider can corroborate what’s instigating the pain-bunions, hammertoes, calluses or corns, fallen arches—if you don’t already know.

Poorly fitting shoes are painful and can promote foot problems.

Poorly Fitting Shoes Promote Foot Problems

The foot is a complicated structure of 26 bones and 33 joints, layered with an interweaving web of more than 120 muscles, ligaments, and nerves. It assists the following purposes: supports weight, acts as a shock absorber, serves as a lever to push the leg forward, and assists preserve balance by correcting the body to jagged surfaces.

Poorly fitting shoes are a recurrent source of foot pain. High-heeled shoes converge pressure on the toes and can worsen, if not cause, problems with the toes.

If your job or way of life requires a lot of standing, invest in some good shoes. Lack of support denotes that the force from your foot hitting the ground gets engrossed in your feet, knees, hips, and back.

For some people, an over-the-counter orthotic insert can aid to align the feet. Having something that helps maintain your foot in a more neutral position, like an arch support, can keep the muscle exhaustion from showing up in the feet and elsewhere. These are the shoe mistakes that can activate aches and pains.

Shoe and Sole Mistakes That Are Killing Your Feet

Shoe and Sole Mistakes That Are Killing Your Feet

Forefoot abnormalities due to ill-fitting shoes are predominant, especially among women. Ill fitted footwear is the cause of up to 75% of all foot surgeries, while forefoot pressure from high heels typically leads to pain, bunions, hammer toes and neuromas. To lessen the incidence of foot problems, patients must learn to measure their own feet and to buy footwear consistent with their fit and not their size. When purchasing shoes with high heels, a style with a rounded and roomier toe box must be selected. Foot problems can also be stopped by decreasing the time spent sporting high heels.

  • Wear comfortable, correctly fitting shoes. Look for ones with decent arch support and cushioning.
  • Wear shoes with acceptable room around the ball of your foot and toes and avoid narrow-toed shoes and high heels.
  • Lose weight if you need to.
  • Wear running shoes designed for comfort and support as much as conceivable, and change them when they wear out.
  • Keep your feet dry to circumvent friction. This may help avert corns and calluses.
  • Learn exercises to reinforce your feet and avoid pain. This can help flat feet and other foot problems.

Select and wear the right shoe for particular activities (such as running shoes for running). All together, the best shoes are well cushioned and have a leather upper, stiff heel counter, and stretchy area at the ball of the foot. The heel area should be sturdy and supportive, but not too stiff, and the front of the shoe should be flexible. New shoes should feel relaxed right away, without a breaking-in period. Alternate shoes. Don’t wear the same pair of shoes every day.

Dangers of Ill Fitting Shoes

Dangers of Ill Fitting Shoes

To ease general distress, apply ice to diminish pain and swelling. Also, raise or soak your painful foot or feet. Wear foot pads in zones of friction or pressure to prevent rubbing and irritation. When standing in one place for a while, sporadically flex your feet to rest them.

Wear shoes with arch support. Some podiatrists reason that it plays a crucial role in amending the configuration of some people’s feet, and some think its only rationale is augmented comfort. One thing to be sure of is that it can’t hurt, specifically if you do have an exclusively high arch or an principally flat foot. If you’re feeling any steady discomfort in your foot, talk to a podiatrist about getting over-the-counter or custom insoles for your shoes. At the least, they’ll make your everyday life and all the walking that comes with it marginally more comfortable. Don’t miss these signs of disease your feet can reveal.

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Posted in Health and Fitness

How to Feel More Optimistic

  • Feel More Optimistic No matter what happens, you’re not a victim. It’s up to you to determine your response.
  • Embrace your life’s purpose. Make your own unique contribution that turns your environment into a better place and fulfills you.
  • Make the reality your reality.
  • Don’t be distracted by the overwhelmingly negative news around you.
  • Don’t look back too often. Keep yourself open to today’s new opportunities.
  • Listen to your friends and loved ones, but don’t become dependent on what others think of you.
  • Be grateful for everything life has given you and for every step forward you can take.
  • Make sure you laugh often. Do not take yourself too seriously.
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Posted in Mental Models and Psychology

How to Reduce Conflict at Work

Fierce battles over decisions, finances, resources, power, and authority are fought daily, and combatants often inflict lasting damage, when the personal interests of ambitious managers take precedence over organizational goals.

Competition can cause managers to backstab one another, hoard information, focus on personal needs, and ignore facts that don’t support their views.

Functions that operate as silos create turf wars. And the costs are high. Creativity is lost, reputations damaged. Frustrated, some executives leave for more collegial settings. Here are ways to reduce conflict:

  • Hold retreats to build camaraderie. Put people through a process to build conflict resolution and interpersonal skills co-operationely to achieve goals.
  • Reward cooperative behavior. If you talk about collaboration yet reward individual achievement, you get the behavior you positively reinforce.
  • Encourage innovation. Process routine may minimize errors and cut costs, but it can close people’s eyes and ears to better ways to do things. Innovation can increase efficiencies.
  • Create a culture of collaboration. Open communications in person, on paper, and online can lead to shared information, trust across disciplines, and reduced turf battles.
  • Clarify responsibilities. Help your people know their roles and the roles of others. Everyone’s key task is to delight customers and gain market share.
  • Seek cross-functional initiatives. Encourage teams from different areas to work together in cross functional initiatives. Invite managers from other areas to visit your team meetings when working together.
  • Enter white spaces cautiously. Certain open areas represent opportunities for revenue generation, but rather than enter them without notifying others, meet with them to gain their buy-in or agree to leverage the space together.
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Posted in Management and Leadership

“I Must Be Myself” from Ralph Waldo Emerson’s “Self-Reliance”

'Self-Reliance and Other Essays' by Ralph Waldo Emerson (ISBN 0486277909) 

Ralph Waldo Emerson (1803—1882) was an American essayist and poet. Born in Boston, Massachusetts, Emerson was the fourth child of a Unitarian minister. Throughout his writings, Emerson is keenly concerned with the growth of the individual—the development of the individual’s powers, potentials, and capacities—an emphasis demonstrating that his thought is thoroughly centered on educational concerns.

Emerson was one of his era’s leading liberals. His prime meaning in any case is self-reliance intellectually and in everyday life. He urges us to trust ourselves, to recognize human divinity and avoid imitation. It is a simple message but all-important – and far easier said than done.

Ralph Waldo Emerson’s Self-Reliance may be a short essay, but it is packed with advice which is probably more relevant today than it has ever been. At only 30 pages, Self-Reliance has the qualities of a concentrate, perhaps the very essence of personal development. Self-Reliance was one of the key pieces of writing which helped carve the ethic of American individualism, and forms part of the intellectual bedrock of today’s self-help writers. Relish what really matters in your life; the simple things like your friends and family, your hobbies and perhaps your work. Enjoy the freedoms you have and recognise the value of living a normal life outside of the public eye.

Ralph Waldo Emerson’s Self-reliance is one of the major writing that helped carve the ethnic American individualism and form the intellectual basis of today’s writers. The thought of self-reliance inspires people not to conform to social conventions but to rely on themselves. When you are working on your next task, give it your full concentration and really put the effort in to produce the best possible end result. Even if it doesn’t lead to glittering success, you should be proud of yourself for doing your very best.

Emerson’s essay begins by reconstructing volving theory of recognition and the central role it played for his concept of ‘self-reliance.’ Initially having adopted the theorizations of recognition developed by Scottish Enlightenment thinkers, Emerson came to articulate the idea of self-reliance by way of developing an alternative approach to recognition, in which the source allocating recognition is neither society nor an inborn moral sense, but rather the transcendentally conceptualized self. Emerson’s shift towards self-recognition poses questions seldom asked in the contemporary debate on recognition.

“… Live no longer to the expectation of these deceived and deceiving people with whom we converse. Say to them, O father, O mother, O wife, O brother, O friend, I have lived with you after appearances hitherto. Henceforward I am the truth’s. Be it known unto you that henceforward I obey no law less than the eternal law. I will have no covenants but proximities. I shall endeavour to nourish my parents, to support my family, to be chaste husband of one wife,—but these relations I must fill after a new and unprecedented way. I appeal from your customs.

I must be myself.

I cannot break myself any longer for you, or you. If you can love me for what I am, we shall be happier. If you cannot, I will still seek to deserve that you should. I will not hide my tastes or aversions. I will so trust that what is deep is holy, that I will do strongly before the sun and moon whatever inly rejoices me, and the heart appoints. If you are noble, I will love you; if you are not, I will not hurt you and myself by hypocritical attentions. If you are true, but not in the same truth with me, cleave to your companions; I will seek my own. I do this not selfishly, but humbly and truly. It is alike your interest, and mine, and all men’s, however long we have dwelt in lies, to live in truth. Does this sound harsh to-day? You will soon love what is dictated by your nature as well as mine, and, if we follow the truth, it will bring us out safe at last.”

Full essay is here. Emerson wrote Self-Reliance in 1841—well over 160 years ago—and I believe it provides both a delightful antidote for the times in which we live and also holds up an ideal with which to guide us. Self-reliance—the ability to stand on our own two feet and live a life which is our own and not borrowed from someone else, or one which is meaningful and not superficial—is indispensable in instituting our own exclusive identity. So if, like me, you think self-reliance is important, read on.

“A man,” Emerson writes, “should learn to detect and watch that gleam of light which flashes across his mind from within, more than the luster of the firmament of bards and sages.” There is a certain ambiguity in this statement concerning the question of whether social approbation is categorically distinct from the “grace with the loftier deities” or linked to it by inversion. One also notices Emerson’s rhetorically combining Roman polytheism with Protestant grace, the distinction between lesser and loftier deities amounting to a kind of Protestant doctrine of two kingdoms in which two different economies of recognition are at work. Find somewhere you can think and reflect. It might be the public library or the bottom of your garden. It doesn’t matter where, as long as you spend some time thinking and don’t forget to take a notebook to jot down your thoughts. Everything we do depends for its quality on the thinking we do first.

The great philosopher of affirmation is concurrently the great teacher of dissatisfaction, even disappointment. In each of us, the energies of hope should make room for the emotion of philosophical acceptance of the world, as it must be. If you want to feel at peace go for a walk in the countryside and learn to appreciate your surroundings. Better still, do some sport as this releases serotonin which is so critical to the feeling of well-being. You don’t need to spend lots of money on a new car to make yourself feel happy; just go for a run.

Having established these fundamental dimensions of Emerson’s theory of inspiration, it is crucial to see that Emerson’s praxis of eloquence was geared at putting inspiration into effect. This he attempted to achieve by activating the reader’s imagination.

Quotations from Ralph Waldo Emerson’s “Self-Reliance”

  • “Discontent is the want of self-reliance: it is infirmity of will.”
  • “It is easy to see that a greater self-reliance must work a revolution in all the offices and relations of men; in their religion; in their education; in their pursuits; their modes of living; their association; in their property; in their speculative views.”
  • “I must be myself. I cannot break myself any longer for you, or you. If you can love me for what I am, we shall be the happier. If you cannot, I will still seek to deserve that you should. I will not hide my tastes or aversions.”
  • “You take the way from man, not to man. All persons that ever existed are its forgotten ministers.”
  • “In this pleasing contrite wood-life which God allows me, let me record day by day my honest thought without prospect or retrospect, and, I cannot doubt it, it will be found symmetrical, though I mean it not and see it not. My book should smell of pines and resound with the hum of insects.”
  • “Society is a wave. The wave moves onward, but the water of which it is composed does not.”
  • 'The Essential Writings of Ralph Waldo Emerson' by Ralph Waldo Emerson (ISBN 0679783229) “We fancy it rhetoric, when we speak of eminent virtue. We do not yet see that virtue is Height, and that a man or a company of men, plastic and permeable to principles, by the law of nature must overpower and ride all cities, nations, kings, rich men, poets, who are not.”
  • “And so the reliance on Property, including the reliance on governments which protect it, is the want of self-reliance.”
  • “Trust thyself: every heart vibrates to that iron string.”
  • “Inasmuch as the soul is present, there will be power not confident but agent.”
  • “Society never advances. It recedes as fast on one side as it gains on the other.”
  • “In the Will work and acquire, and thou hast chained the wheel of Chance, and shalt sit hereafter out of fear from her rotations.”
  • “The civilized man has built a coach, but has lost the use of his feet.”
  • “Life only avails, not the having lived.”
  • “Be it how it will, do right now. Always scorn appearances, and you always may. The force of character is cumulative.”
  • “We but half express ourselves, and are ashamed of that divine idea which each of us represents.”
  • “I like the silent church before the service begins, better than any preaching.”
  • “Insist on yourself; never imitate.”
  • “What I must do is all that concerns me, not what the people think.”
  • “Truth is handsomer than the affectation of love. Your goodness must have some edge to it,—else it is none”
  • “A foolish consistency is the hobgoblin of little minds, adored by little statesmen and philosophers and divines. With consistency a great soul has simply nothing to do.”
  • “Your genuine action will explain itself, and will explain your other genuine actions. Your conformity explains nothing.”
  • “There will be an agreement in whatever variety of actions, so they be each honest and natural in their hour. For of one will, the actions will be harmonious, however unlike they seem.”
  • “I do this not selfishly, but humbly and truly. It is alike your interest, and mine, and all men’s, however long we have dwelt in lies, to live in truth.”
  • “If you are noble, I will love you; if you are not, I will not hurt you and myself by hypocritical attentions.”
  • “Whoso would be a man must be a nonconformist.”
  • “Nothing can bring you peace but yourself. Nothing can bring you peace but the triumph of principles.”
  • “Travelling is a fool’s paradise. Our first journeys discover to us the indifference of places.”
  • “The virtue in most request is conformity. Self-reliance is its aversion. It loves not realities and creators, but names and customs.”3/29/2016
  • “Society everywhere is in conspiracy against the manhood of every one of its members.”
  • “Character teaches above our wills.”
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