Motivation: Inspiring and encouraging employees to perform and stay
Coordination and Control: Measuring and evaluating business performance and risk
Innovation: Generating a flow of ideas so that the organization is able to adapt
Leadership Team: Ensuring leaders shape and inspire the actions of others to drive better performance
Direction: Articulating where the organization is heading and how to get there, and aligning people
External Orientation: Engaging in constant two-way interactions with customers, suppliers, or other partners
Work Environment and Values: Shaping employee interactions and fostering a shared understanding of values
Capabilities: Ensuring internal skills and talent to support strategy and create competitive advantage
Accountability: Designing structures/reporting relationships and evaluating individual performance to ensure accountability and responsibility for business results