Nine Elements of Organizational Performance

Nine Elements of Organizational Performance

  • Motivation: Inspiring and encouraging employees to perform and stay
  • Coordination and Control: Measuring and evaluating business performance and risk
  • Innovation: Generating a flow of ideas so that the organization is able to adapt
  • Leadership Team: Ensuring leaders shape and inspire the actions of others to drive better performance
  • Direction: Articulating where the organization is heading and how to get there, and aligning people
  • External Orientation: Engaging in constant two-way interactions with customers, suppliers, or other partners
  • Work Environment and Values: Shaping employee interactions and fostering a shared understanding of values
  • Capabilities: Ensuring internal skills and talent to support strategy and create competitive advantage
  • Accountability: Designing structures/reporting relationships and evaluating individual performance to ensure accountability and responsibility for business results
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