John Kotter, a professor at Harvard Business School and world-renowned change expert, discussed his eight-step change process in his 1996 book “Leading Change.” Here is his technique for implementing change powerfully and successfully.
- Establish a sense of urgency
- Create the guiding coalition
- Develop a vision and strategy
- Communicate the change vision
- Empower broad based action
- Generate short-term wins
- Consolidate gains & produce more change
- Anchor new approaches in the culture
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